We are here for you!

Adamjee Life offers its condolences and therefore offers an easy process to file a claim.

Step 01

Claimant to inform Adamjee Life Assurance of the claim

In the event of a claim during the term of the life insurance policy, the nominee has to intimate the insurance company. To make sure that the claim is processed as quickly as possible, we do ask that you, or someone on your behalf, let us know of any claim you’re making within 30 calendar days from the date that the incident occurred. For Non Death Claims, insured can contact Adamjee Life by themselves using any one of the given contact details.

If the nominee dies during the tenure of the Policy, the Policy holder should nominate some other person in place of the deceased Nominee.

Telephone Call

Claims Department

92-346-8209366 and 021-38677114


The Claims Department

Adamjee Life Assurance Co. Ltd. 3rd and 4th Floor, Adamjee House, I.I. Chundrigar Road, Karachi - 74000

Step 02

Submission of claim form along with other documents

For Death Claim

  • Claim Forms
  • Death certificates (NADRA / Union Council and Hospital Death Certificate)
  • Original Policy Documents
  • CNIC Copies of the Beneficiary and the Deceased
  • Police Report, Post Mortem Report, Rescue Report and Newspaper cutting (In case of accidental death).
  • Hospital & Medical Records

For Disability Claims

  • Claim Forms
  • Hospital /Medical Records, X-rays and other treatment records
  • Disability Certificate
  • Police Report and MLO Report (if registered)


Adamjee Life Processes your Claim

Normally when all the requirements have been submitted, it takes 3-5 working days for the decision of the claim. In case where verification is needed this time could be extended. However, in such cases the claimant is notified about it.

The claim proceeds will be paid to the beneficiary who is the nominee mentioned by the Life Assured in the policy

You can know the status of your claim or clarify any of your queries by contact us on 111-11-5433 or email us at help_claims@adamjeelife.com or use the Eservices portal to lodge a disability claim.

Download Your Claim Forms

Name Download
Disability Claim Form
Death Claim Form-A
Attending Physician Form-B
Death Abroad Form