We are here for you!

Adamjee Life wishes its condolences and therefore offers an easy process to file a claim. it deserves!

Step 01

Claimant to inform Adamjee Life Assurance of the claim

In the event of a claim during the term of the life insurance policy, the nominee has to intimate the insurance company. To make sure that the claim is processed as quickly as possible, we do ask that you, or someone on your behalf, let us know of any claim you’re making within 30 calendar days from the date that the incident occurred. For Non Death Claims, insured can contact Adamjee Life by themselves using any one of the following means:

If the nominee dies during the tenure of the Policy, the Life Assured should nominate some other person in place of the deceased Nominee.

Telephone Call

Claims Department

021-38677191 and 021-38677114

Address

The Claims Department

M/s Adamjee Life Assurance Company Ltd Suite No 323, 325, 3rd Floor,The Forum Plot G-20 Block -9, Clifton Karachi

Step 02

Submission of claim form along with other documents

For Death Claim

  • Claim Forms
  • Death certificates (NADRA / Union Council and Hospital Death Certificate)
  • Original Policy Documents
  • CNIC Copies of the Beneficiary and the Deceased
  • Police Report and Post Mortem Report (if accidental death).
  • Hospital & Medical Records
  • In case of accidental death newspaper cutting and rescue report
  • Attending Physician Form

For Disability Claims

  • Claim Forms
  • Hospital /Medical Records, X-rays and other treatment records
  • Disability Certificate
  • Report and MLO Report (if registered)
  • Attending Physician Form

STEP 03

Adamjee Life Processes your Claim

Normally when all the requirements have been submitted, it takes 3-5 working days for the decision of the claim. In case where verification is needed this time could be extended. However, in such cases the claimant is notified about it.

The claim proceeds will be paid to the beneficiary who is the nominee mentioned by the Life Assured in the Application Form for Insurance.

You can know the status of your claim or clarify any of your queries by contact us on 111-11-5433 or email us at help_claims@adamjeelife.com or use the Eservices portal to lodge a claim.

Download Your Claim Forms

Name Download
Urdu Claimant Statement Form – Takaful
Physician Claim Form Death
Physician Claim Form Death Takaful
Death in Abroad Form Questionnaire Final
Claimant’s Statement form English – Takaful
Claim Intimation form – Takaful
Permanent Total Disability Physician’s Form Individual Life
Permanent Total Disability Claimant Statement Form
Urdu Claimant Statement Form
Physician Claim Form Death Individual Life
Details of Accident Claim Form
Death in Abroad Form Questionniore
Claimant Statement Form
Claim Intimation Form Individual Life